Refund policy

ANTLER & OAK

Last Updated: March 19, 2026

Overview

At Antler & Oak, we strive to deliver high-quality products. Please read our return and refund policy carefully before making a purchase.

Exchange Policy

This product is eligible for exchange only. Returns are not applicable.

We allow exchanges in case of size issues, damaged products, or incorrect items received.

To be eligible for an exchange, the item must be unused, unworn, and in its original condition with all tags and packaging intact.

Exchange requests must be raised within 48 hours of delivery.

Exchange Process

To request an exchange, contact us with your order details and reason for exchange.

Once your request is approved, we will arrange a reverse pickup or guide you through the process.

After receiving and inspecting the product, the exchange item will be shipped.

Shipping charges for exchanges may be applicable.

Non-Returnable Items

Products once delivered cannot be returned for a refund.

Items that are used, washed, damaged, or without original packaging will not be eligible for exchange.

Refund Policy

Since this product is eligible for exchange only, refunds are not applicable.

Refunds will only be considered in exceptional cases such as:

Product out of stock after exchange request
Failed exchange due to inventory issues

In such cases, refunds will be processed to the original payment method within 5–7 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos.

We will prioritize resolving the issue through an exchange.

Cancellation Policy

Orders can be cancelled before they are shipped. Once shipped, cancellation is not possible.

Contact Us

For any return, exchange, or refund-related queries, contact us at:

Email: antlerandoakapparels@gmail.com

Business Name: Antler & Oak